GIFT CARD GIFT VOUCHER

Shipping Policy

Joyalukkas provides free delivery/shipping of all items within India. Our delivery duration depends on the product selected and the shipping address.

Goods will not be shipped outside India.

We have several products under Ready for Dispatch category. These products will be shipped within our warehouse utmost 2 working days.

The products, other than ready for dispatch products are made to order products and could take 2 to 25 working days to deliver to you.

All our products are covered under transit insurance.

 

Delivery Process:

 

Customer has to give the correct details of Recipient Name (as stated in the photo identification) with complete Address, nearby landmark, pin code and contact number for hassle free delivery.

At the time of delivery, the recipient will have to provide any of the below mentioned identity proofs to collect the product, if requested by the courier agent. Customers are expected to cooperate with them to ensure safe delivery:

  • Passport
  • PAN Card
  • Driver License
  • Voters ID
  • Aadhaar Card

Customers must reject the packet is found tampered and should report to us, through [email protected]

Our courier agent will make 2 more attempts to deliver the product in the absence of the recipient not available at the address during his first visit. In case the recipient is not reachable / available after these attempts, the product will be returned to our office.

Change in Delivery Address:

If the product ordered is not dispatched, customer can change the delivery address by login to their Joyalukkas Account. Once the product is shipped, this facility won't be available.